Our websites https://dyvy.tv/, https://ctv.dyvyapp.com/, https://mobile.dyvyapp.com/ and all of their subdomains https://dyvy.tv/, https://ctv.dyvyapp.com/, https://mobile.dyvyapp.com/ (hereinafter collectively referred to as the «Website»), as well as the DyvyTV software application for Smart TV (hereinafter referred to as the «Software Application») for viewing free television on the DyvyTV OTT platform (hereinafter referred to as the «Platform» or «DyvyTV OTT Platform»), are owned and administered by UKR-BUSINESS 2000 LLC, a limited liability company duly incorporated and operating under the laws of Ukraine (01001, Kyiv, 13 Prorizna Street, premises 77, office 11) (hereinafter referred to as the «Company», «We», «Us»).
You may contact Us with any questions by email at: [email protected].
We specialize in providing services for free viewing of digital television on the DyvyTV OTT platform, including but not limited to movies, TV series, FAST channels, and other streaming multimedia using Internet broadcasting (OTT) technology (hereinafter referred to as «Video Content») on Our Website and/or in the Software Application (hereinafter referred to as the «Services»).
This Privacy Policy (hereinafter referred to as the «Policy») applies solely to the use of the Platform on this Website and in the Software Application. This Policy does not apply to other websites to which this Website and/or Software Application may link, regardless of whether such links are posted by Us or by other Users.
We do not control how your data is collected, stored, or used by other websites, and we recommend that you review the privacy policies of such websites before providing them with any personal data.
This Policy applies to the User as defined in the User Agreement (hereinafter referred to as «Users», «You»), available at: https://blog.dyvy.tv/terms-and-conditions/ (hereinafter referred to as the «Agreement»), and forms an integral part thereof. Please read this Policy carefully before using the Services, as the provision of the Services involves the collection, processing, use, and storage of personal data, as well as the transfer of personal data to third parties.
The Company recognizes your right to the protection of personal data and undertakes to safeguard it. This Policy explains what data We collect, how We use it, and how such data may be corrected or amended. You may obtain the following information regarding your personal data:
- what data is collected;
- who collects the data;
- how the data is used;
- to whom the data may be transferred;
- what choices you have regarding the collection, use, and transfer of data;
- what procedures are applied to protect against loss, misuse, or alteration of data under Our control;
- how you may correct any inaccuracies in the data.
If you have any additional questions, please contact Our data protection team at: [email protected].
Your Personal Data
We collect and process personal data of data subjects within the territory of Ukraine. We comply with all conditions and requirements of applicable Ukrainian law, as well as best practices of European legislation, including but not limited to the General Data Protection Regulation (GDPR), and other international legal acts on personal data protection.
We collect personal data based on consent obtained from Users who have reached the age of 21 (twenty-one). If you become aware that the Company processes data of persons under the age of 21, please notify Us by writing to: [email protected].
We do not collect and/or process personal data revealing racial or ethnic origin, political, religious, or philosophical beliefs, membership in political parties or trade unions, criminal convictions, or data concerning health, sex life, biometric, or genetic data.
We guarantee that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your fundamental rights and freedoms. The legal grounds for processing personal data include:
- your consent to the processing of personal data;
- authorization to process personal data granted to Us in accordance with applicable law solely for the exercise of Our powers;
- conclusion and performance of a transaction with you, or a transaction concluded in your favor, or the taking of steps prior to entering into a transaction at your request;
- protection of your vital interests as a personal data subject;
- the necessity for Us to comply with a legal obligation;
- the necessity to protect Our legitimate interests or those of a third party to whom personal data is transferred, except where such interests are overridden by the need to protect your fundamental rights and freedoms.
We use your data to provide you with the best possible experience when using the Platform on the Website and/or in the Software Application. This includes:
- providing the User with access to the Platform via the Website and/or the Software Application and administering such access;
- personalizing and adapting the User’s experience on the Platform via the Website and/or the Software Application, including by targeting advertising materials;
- analyzing the use of the Platform via the Website and/or the Software Application to improve interaction with the User;
- enabling the sending of advertising and marketing communications (including SMS messages, messengers, and push notifications) to inform the User about news and other marketing activities that may be of interest to you (subject to your consent).
We do not collect personal data when you visit the Platform via the Website and/or the Software Application, except where you perform authorization (registration) on the Platform (in which case we collect your mobile phone number).
We may also collect certain data automatically (IP addresses and operating systems of devices from which the Platform is accessed via the Website and/or the Software Application, geolocation data, browser type and version, links used by the User to access the Website, User activity on the Website and/or in the Software Application, links followed after visiting the Website, and cookie files).
In some cases, data collection may be required by applicable law or for the performance of a transaction, and We may be limited in the Services We can provide without your consent to use such data.
All statistics and performance data of the Website and the Software Application are kept confidential, and no personal data is shared with any of Our partners without your consent. From time to time, We may refer to Our own statistics; however, such data will be aggregated across Our entire user base without identifying any individual.
ALL PERSONAL DATA RELATING TO OUR USERS, INCLUDING MOBILE PHONE NUMBERS AND OTHER PERSONAL DATA, IS STORED SECURELY AND IS CONFIDENTIAL. WE DO NOT DISCLOSE, TRANSFER, SELL, OR EXCHANGE ANY PERSONALLY IDENTIFIABLE DATA WITH THIRD PARTIES WITHOUT YOUR CONSENT.
Your Rights as a Data Subject
This Policy enables you to exercise the following rights as a data subject:
- to know the sources of collection, the location of your personal data, the purpose of processing, and the location or place of residence (stay) of the controller or processor of personal data, or to authorize a designated person to obtain such information, except as provided by law;
- to receive information about the conditions for granting access to personal data, including information about third parties to whom your personal data is transferred;
- to access your personal data;
- to receive, within no more than 30 calendar days from the date of receipt of a request, except as provided by law, a response as to whether your personal data is being processed and to receive the content of such data;
- to submit a reasoned objection to the processing of your personal data to the controller;
- to submit a reasoned request for the modification or destruction of your personal data by any controller or processor if such data is processed unlawfully or is inaccurate;
- to protection of your personal data from unlawful processing and accidental loss, destruction, or damage, as well as from the dissemination of inaccurate information that harms your honor, dignity, or business reputation;
- to lodge complaints regarding the processing of your personal data with the Human Rights Commissioner or with a court;
- to apply legal remedies in case of violation of personal data protection legislation;
- to make reservations regarding limitations on the processing of your personal data when granting consent;
- to withdraw consent to the processing of personal data;
- to know the mechanism of automated processing of personal data;
- to protection from automated decisions that have legal consequences for you.
To exercise any of the above rights, please contact Our data protection team at: [email protected].
If any of your personal data is used for automated decision-making that has legal (or similarly significant) effects on you, you have the right to challenge such decisions under applicable Ukrainian data protection law and to request human intervention.
The above right does not apply where:
- the decision is necessary for entering into or performing a contract between you and Us;
- the decision is authorized by law; or
- you have given your explicit consent to such automated decision-making.
Currently, We do not use any automated decision-making for any purposes.
We profile personal data for marketing and advertising purposes. Where personal data is used for such profiling, the following applies:
- clear information will be provided explaining the profiling, including its significance and likely consequences;
- appropriate mathematical or statistical procedures will be used;
- necessary technical and organizational measures will be implemented to minimize errors and enable their correction; and
- all personal data processed for profiling will be protected to prevent discriminatory effects.
Data Collection and Storage
All data collection on the Platform via the Website and/or the Software Application is carried out in a clear and transparent manner. We retain your data only for as long as necessary to achieve the purposes specified above and/or for as long as We have your consent. We may retain your contact mobile phone number after you delete your user account only with your consent, for the purpose of sending advertising and marketing communications. In all cases, We conduct an annual review to determine whether continued retention is necessary. Data that is no longer required will be deleted.
We primarily store User data in Ukraine. Transfer of personal data to foreign entities is carried out only where the relevant state ensures adequate personal data protection, as required by law or international treaties of Ukraine. Where data is stored or transferred abroad, We take all reasonable measures to ensure equivalent protection, including contractual safeguards.
Data Security
Data security is of great importance to Us. We have implemented appropriate physical, electronic, and administrative measures to protect data collected via the Website and the Software Application, including restricted access, SSL encryption, HTTPS/TLS protocols, firewalls, IP access controls, third-party security providers, and periodic review of data protection practices.
Despite these measures, data transmission over the Internet cannot be guaranteed to be completely secure, and We recommend that you take appropriate precautions when transmitting data online.
Data Disclosure
We may engage third parties to provide certain services on Our behalf. Access to personal data is granted only with your consent and subject to appropriate safeguards. We may also share anonymized statistical data with investors, affiliates, partners, and advertisers in compliance with applicable law.
We may be legally required to disclose data, including personal data, in connection with legal proceedings, regulatory requirements, or lawful requests by public authorities, without obtaining additional consent.
Transfer of Control
We may expand or reduce Our Services, including through the sale or transfer of control of all or part of the Company. In such cases, User data related to the transferred business may also be transferred and used by the new owner in accordance with this Policy, without separate notice.
Cookies
We use cookies and similar technologies to improve user experience on the Platform. Cookies are small data files placed on your device that help personalize content and advertising. For more information, please refer to Our Cookie Policy.
Withdrawal of Consent
You may withdraw your consent to the collection and processing of personal data at any time and request updates, changes, or deletion of your data by contacting Our data protection team at [email protected] or by mail at:
Ukraine, 01001, Kyiv, 13 Prorizna Street, premises 77, office 11.
Amendments
We may amend this Policy from time to time as necessary or as required by law. Any changes will be published on the Website, and continued use of the Website after publication constitutes acceptance of the updated Policy. We recommend reviewing this page regularly for the most current information.